16. European Travel Awards 2026 For over 30 years, Riviera Tour has helped thousands of travellers explore the world, celebrate special occasions, fulfil lifelong dreams, and create memories with the people they love. The company approaches every booking with the attention, care, and expertise it deserves, recognising that each client engagement represents someone’s long-awaited holiday. We spoke with Founder Pavel Číž to find out more, as Riviera Tour is named in the European Travel Awards 2026. Riviera Tour was established in 1992 and, over the course of more than three decades, the family-owned travel agency has evolved into one of the Czech Republic’s leading specialists in ocean cruises. Since its inception, the agency has built its operations around a simple yet powerful philosophy: rather than merely selling cruises, Riviera Tour creates complete travel experiences where its clients feel informed, supported, and cared for from the moment they book until they return home. Driven by this philosophy, Riviera Tour boasts a remarkable portfolio of ocean cruises delivered in partnership with leading cruise line MSC Cruises. The agency specialises in escorted group cruises with Czech- and Slovak-speaking tour leaders, individual cruise holidays, and luxury voyages. What’s more, it also offers comprehensive travel services, spanning transportation to and from ports, travel insurance, visa and travel documentation assistance, and personalised travel planning. In a saturated market, Riviera Tour has built its reputation on personal relationships, honest advice, and the confidence that its clients know that there will always be someone looking after them. From helping clients choose the perfect cruise, arranging transport to the port, and answering every question before departure to accompanying many of its groups with experienced Czech-speaking tour leaders, the Riviera Tour team strives to make travelling easy and stress free. “The travel industry is full of companies that can sell you a cruise online in just three clicks. We believe our job begins where the booking ends,” said Pavel. “One of our greatest strengths is the level of support we provide throughout the entire journey. For many people, especially first-time cruisers or those who do not feel confident travelling independently, this support makes all the difference.” Such a hands-on approach would not be possible without the unwavering dedication of the people driving Riviera Tour forward. Each member of the team shares the same passion for travel and boasts first-hand experience in leading and accompanying clients on cruises around the world. They have sailed on MSC Cruises, visited the destinations they recommend, and experienced the itineraries for themselves. With this unique combination of professional expertise and personal experience, Riviera Tour offers a level of care and guidance that goes far beyond simply planning a holiday. To maintain the high standards its clients expect, Riviera Tour invests continuously in training and professional development. Its team stays up to date with new destinations, cruise ships, travel regulations, and industry developments through regular training, close cooperation with travel partners, and firsthand travel experience. Riviera Tour believes that there is no true substitute for personal knowledge and encourages its team to experience each product they recommend. “Cruises can be booked online almost anywhere, but the trust our clients place in us is earned through the people they speak to, the advice they receive, and the care they experience throughout our journey,” Pavel told us. “The dedication, knowledge, and enthusiasm of our team are the foundation of Riviera Tour. Together, with the trust of our loyal clients and the support of our valued partners, they have helped shape the company we are today.” The travel industry continues to evolve at rapid pace, and Riviera Tour intends to grow whilst never losing sight of what truly matters: people. The team’s main priority is to continue improving the quality of its experiences, with plans to expand its portfolio to include exciting new itineraries and destinations. At the same time, Riviera Tour will be sure to maintain core values that have guided its operations since 1992 and have earned its recognition as Central Europe’s Best Cruise Travel Agency 2026. “While the travel industry is constantly evolving, our mission remains the same: to provide every client with a holiday they can enjoy with complete confidence, knowing they are supported by a team that genuinely cares about their experience,” Pavel concluded. “For us, success is not measured only by awards or achievements, but by the trust our clients place in us and the memories they take home after every journey. That trust continues to inspire us every single day. “We are deeply grateful to everyone who has travelled with us over the years and allowed us to be part of their travel stories.” Contact: Pavel Číž Company: Riviera Tour s.r.o. Web Address: www.rivieratour.cz Best Cruise Travel Agency 2026 – Central Europe
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