42 EU BUSINESS NEWS / Irish Enterprise Awards 2022 Jan22605 Established as the leading Supplier and Installers of Hikvision CCTV, CCTVDirect provides access control, alarms, intercoms, and technical support to individuals and businesses alike are run under the fundamental values of providing the best quality services and support to its clients 24/7. CCTV Direct is unlike traditional security systems suppliers. Many can try and say they provide the best, do the best and are the best, none are as great as CCTV Direct – who simply supply more than just security but support and communication. CCTV Direct is dedicated to helping clients directly regardless of their security issues, rising to the challenge to maintain its reputation and success through several offerings. Managing Director Jonathan Bell expands on this, sharing, "We are passionate about the company and the work provided, so we offer a range of products, services and support according to each individual customer's requirement. So ensuring we are proving the best and only the best to all our customers, ensuring them that support is always there. For example, a customer rings looking for cameras so we use professional expertise to give the best products and services that suits the customer and their budget. If this customer cannot afford cameras and installation we offer to send the equipment. Our technical support is on hand to help this customer set up the system when this arrives. This is all done with the reassurance that if anyone is really stuck, we will call out to help." As an example of CCTV Direct's compassionate, intellectual, and unparalleled offerings, Edward S has reviewed the company, summarising, "Excellent communication before, during and aftersales. Punctual, thorough and very reassured with our full 'ColorVu 4 camera' system and monitored home alarm. Thank you for answering all our questions and for the quality service. Highly recommend – you stand out from the rest." In addition to its incredible service, CCTV Direct is proudly fortunately for being able to continuously service its loyal and newfound clients during the past few years of the Covid-19 pandemic. Since the businesses weren't directly affected by some of the hardships that the pandemic has caused, the company has been able to pick up additional business due to customers being at home more often and have been looking into extra security – which CCTV Direct provides flawlessly. For CCTV Direct, one of the biggest continuing factors to its successes has been able to be based in the wonderful country of Ireland. Being based in this location allowed the company to obtain extensive quality and training experience from the UK. It has benefited CCTV Direct in providing a service that is regarded as second to none due to its advanced systems and installations. However, while its location and services are unquestionably linked to its performance and industry success, other contributing factors are how the business prioritises customer and employee satisfaction and success. "The two go hand-in-hand, and as they build each other up, they create the success to all business; we like to create a culture driven by customer success. If the employees are happy, the customers are happy, then everyone's happy. A team that works together with a collective goal to improve customer experience will create an internal culture of collaboration and mutual success. All of our employees have to be passionate about their job and be successfully self-driven and able to work well as a team. We adopt the if you enjoy work, you will never work a day in your life attitude," explains Jonathan. For now, the plan for the future is to expand its services and build a bigger team with the overall aim to continue providing the best services that can be supplied throughout the whole of Ireland. Jonathan closes the article with his final comments, declaring, "We aim to have our company name well established with pride, to be known that we can provide and continue to be the best security systems company around." Company Name: CCTV-DIRECT.IE Contact Name: Jonathan Bell Contact Email: [email protected] Web Address: https://cctv-direct.ie/ Best Electronic Security Systems Supplier 2022
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