28. Best Machine Tools Supplier 2023 Millennium Machinery Ltd is a leading supplier of tools and machinery in Ireland which prides itself on its aftersales service. We speak to Eamon Leahy to find out more as it is named in the Irish Enterprise Awards 2023. Set up in 1999, Millennium Machinery Ltd (Millennium) is a 100% Irish owned business set in the heart of the country and operating as a family business, providing valuable jobs and equipping many workshops, including training facilities, manufacturing, and research and development. Since its initial inception, the company has gone from strength-tostrength, with Millennium now being the exclusive Irish distributor for Optimum machines, Newall Measuring Systems UK, Milltronics USA and Carif bandsaws in Italy. As well as this, it also specialises in providing answers for the industry with a vast range of industrial machines and products, including Optimum, Cleancraft, Unicraft, and Metallkraft. Together with its partner, Ken Moore, Millennium comprises a team of engineers and technicians providing unparalleled support to all of its customers in order to provide the best possible solutions for their needs, operating in three main areas of expertise: precise measuring systems from Newall; high-quality, cost-effective small and medium machine tools from Optimum and Metallkraft; and retro-fit safety guarding to comply with new EU regulations. Headquartered in Ballymahon, Country Longford, Millennium has hundreds of satisfied customers in industry, training, medical, and manufacturing facilities from Galway to Dublin and Donegal to Kerry. The dedicated team at Millennium takes pride in customer satisfaction and has a professional approach to all projects, big or small. They are available to listen and advise customers on how to solve problems from designing workshops to making products. “We pride ourselves on our reputation for delivering our excellent product knowledge and customer service,” explains Eamon J Leahy, the firm’s Managing Director and Founder. “Together with our European partners, Sturmer Group in Germany, we have managed many turnkey projects all over Ireland since our inception and, when it comes to metalwork, our skilled staff have a combined experience of more than 50 years. This, combined with our in-house display area, and tooling and parts store, makes us the perfect one-stop-shop.” Whether customers are looing to fit out a new workshop, upgrading an existing one, or starting a new project from scratch, Millennium is the ideal choice, being fully focused on customer satisfaction in order to win more business through client referral. It is this customer-centric approach, along with impeccable attention to detail and a personal service, which firmly sets the company aside from its competitors. “Our UPS has always been our customer driven focus,” elaborates Eamon. “This has contributed greatly to our growth and success over our many years in operation.” In order to stay ahead of the rest, and always ensure it can differentiate to be the best choice for its clients, Millennium positions itself at the forefront of emerging trends. Whilst both Covid and Brexit taught Eamon and the team how to adapt to a changing world, the firm’s customers have also changed. Eamon tells us that now, clients are less price sensitive and more focused on quality of service, as well as a higher importance being placed on purchasing from environmentally friendly companies. In this respect, Millennium is stood in good stead, having exceptional after-sales service, as well as having recently received an award from Longford Enterprise Board for measuring and reducing its carbon footprint. Being based in the exact centre of Ireland is a huge boon for Millennium and has great benefits for logistics. As many of its products are imported from Germany, via France, this avoids added hassle caused by Brexit and the United Kingdom leaving the European Union. The internal environment at Millennium is one of collaboration and teamwork, with Eamon telling us that its staff are most definitely the company’s greatest asset. To this end, flexi-time and having fun, along with a real emphasis on ‘family time’ have always been part of the company culture. Recently, the firm was recognised for its innovative and exceptional customer service in the Irish Enterprise Awards and named Best Machine Tools Supplier 2023 – a title of which Eamon is exceptionally proud. Now, as he looks to a bright future, there are plans for an in-house software system to manage stock control, sales analysis, and also a new customer relations management system. Contact: Eamon J Leahy Company: Millennium Machinery Ltd Web Address: www.millenniummachinery.ie Jan23604
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