Q3 2019

8 EU BUSINESS NEWS / Q3 2019 , Built on Transparency and Respect AFIL Luxembourg provides commercialization of newconstructions, sale of existing goods, commercial and residential leasing. Following their recent success in the Benelux Business Awards 2019, we profiled the firmand caught upwithAgencyManager, Jennifer Da Fonsecawho provided us with a glimpse into the innerworkings of the award-winning real estate company. Located in Luxembourg Gasperich, AFIL Luxembourg main goal is to achieve ultimate satisfaction of both parties involved, the ones who sell the property and the ones who buy it. In addition to this, the firm’s mission is to show Luxembourg, and beyond, that they are working within more than just a real estate market. Going into further detail, Jennifer begins by informing us more about the steps the team takes to ensure that they are able to achieve it and meet the requirements of their clients. “Here at AFIL Luxembourg, the steps that we take to achieve this kind of mission is by implementing a very strong organisation approach. We ensure that our office is well organised, where everyone is trusted, respected and of course filled with hard-working agents who love team work. “Over the years, we have worked extremely hard to keep our clients satisfied, with our team working more, or less, that 80 hours a week to ensure that expectations are surpassed.” Working behind the scenes to ensure that deadlines are met, an exceptional service is provided and that clients’ expectations are surpasses, is the talented, experienced and hard-working team which forms the backbone of AFIL Luxembourg. When discussing the internal culture, Jennifer is keen to highlight the significant role the team plays in the overall success of the firm. “At AFIL Luxembourg, our highly reactive and multilingual professional team focuses primarily on delivering an exceptional service to our clients which is built on our firm’s values: Courtesy, Transparency, Cooperation and Respect. Available seven days a week to answer any queries, our team have achieved great success, with 98% of customers being satisfied with the service they have received.” Looking ahead to what the future holds for the firm, the team at AFIL Luxembourg will continue to deliver an impeccable service, one which not only ensures that they achieve their clients’ desired outcome and also exceeds their expectations. Moving forward, the AFIL Luxembourg team hope to further expand the business, their presence and the services they provide in the years to come, especially following their recent success in EU Business News’ Benelux Business Awards 2019 where they were righteously awarded the accolade Real Estate Agency of the Year 2019 – Luxembourg. Jennifer signs off by revealing what the win means for the firm, and secrets behind their remarkable success. “It is an honour to be awarded with a Benelux Business Award and I do think that our main values have made the difference. Over the years, we have respect the choices and decisions of our clients and will continue to do so moving forward. Ultimately, we do not just sell and buy, we change lives!” Company: AFIL Luxembourg Address: 155, route d’esch L-1471 Luxembourg Gasperich Web Address: www.afil-luxembourg.lu Dec18586