Jul22493 15. Jul22493 Employee onboarding is a crucial element of any successful business, and yet the number of workers whose first days, weeks, and months within a new company (or a new role within the same company) are defined by confusion and uncertainty is staggering. This can lead to poor engagement and low retention rates. Helping organisations worldwide to combat this is bclose, a company offering a powerful tool to enhance both the onboarding process and boost employee engagement. Victor Carulla, one of the co-founders of bclose, told us more about this platform. Launched in 2018, bclose is an easy and useful way of monitoring the experience of an employee as they progress through their first year within a company, or a new position with their existing employer. The solution it delivers – discussed in more detail below – helps to increase retention, boost happiness, reduce turnover, and mitigate the potentially major lasting impact of new hires feeling abandoned or unhappy in their new role or company. In essence, this captures the spirit of what bclose stands for in this space. The company is an offshoot of Headway Executive Search, a firm that has specialised in director-level executive search services since it was first established back in 2010. The complementary nature of bclose results in the creation of a full ecosystem when it comes to employment, and the values of honesty, rigour, communication, commitment, and transparency that guide both of these operations go some way in explaining the success of the team here, many of whom are involved with both Headway and bclose. With the strength of this ecosystem powering it, bclose doubles as an employee onboarding experience platform and an employee integration and retention tool, and it achieves stellar outcomes through the provision of a few easy steps. Beginning with regular follow-ups, the company sends out questionnaires at one-, three-, and six-month intervals during an employee’s inaugural year, culminating in a final one after 12 months. Employees are not the only ones to receive these questionnaires, with the hiring manager in question also being provided them so that they can share their thoughts on how a person is settling in at these same milestones. The purpose here is to reveal any differences in perception and ensure that the employee is aligned with their employer. After the completion of these, bclose will automatically generate a report that can be accessed through its platform or downloaded as a PDF, with this highlighting any discrepancies in the results. “This creates a powerful two-sided view of the relationship, enabling organisations to detect misalignment, communication gaps, risks, or support needs before they escalate.” Available in eight different languages, the questions comprising these surveys have not been chosen out of the blue – they are the product of a study carried out using more than 1,200 executives, meaning bclose is able to guide its clients with an unrivalled blend of data, clarity, and empathy. As Victor explained: “We are proud that our approach has helped companies improve alignment between employees and managers, reduce early turnover risk, and create more transparent onboarding and transition processes.” Of course, the platform itself is very little without the expert team behind it, and the more than 20 years of experience in HR and other related fields shared by the team here sees bclose continue to operate atop a foundation of persistence, integrity, and trust – keeping the experiences of both its clients and their new employees at the heart of everything it does. Sofia Cifuentes, Alcon’s former HR Director, wrote of bclose: “The feedback on bclose is very positive, both from new hires and their managers. They find it easy, fast, and very effective in ensuring a good onboarding!” With 2026 set to be a year of growth, bclose remains as committed as ever to these principles, and to building healthier, more aligned workplace cultures across the world map. Ultimately, the main take away is this: a person’s first year in their role almost always shapes everything that follows – their performance, development, loyalty, and their success. Many underestimate the importance of onboarding and its relationship with engagement, but the tremendous success of bclose’s clients shows why this should not be the case. It is for this reason that we are delighted to recognise this dual-feedback system for managers and employees with this well-deserved title in our Spanish Business Awards 2026. Contact: Victor Carulla Company: bclose Web Address: https://bclose.net/ Best Global Employee Onboarding & Engagement Tool 2026
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