4 EU BUSINESS NEWS / 2018 Iberian Business Awards , Grupo Platinum Estates Most Trusted Real Estate Agency 2018 - South East Spain & Award for Excellence in Property Finance Solutions 2018 Grupo Platinum Estates is a multi-lingual team with years of experience assisting clients globally. We profile this unique real estate agency that believes that it is vital for the team to listen to clients and work with each and every one to find the right property or finance solution for them. for the right area; services; facilities; and the correct type of house/property. The team then support the client through every step of the paperwork. They also offer a free complete aftersales service, including: property management; property maintenance; and rental services. As a result, if a client is looking to purchase a property in Spain, requires finance, or wants to insure a Spanish property, all IBB18012 Established in 2010, Grupo Platinum Estates was formed based on client referrals and a need in the market for quality, client focused real estate services. Today, the team are proud to offer an extensive listing of apartments, bungalows, townhouses and villas in many prime locations along the coastline, from private sellers, banks and builders alike, ensuring a complete list of possibilities and prices. Clients need to work with a company they can trust, and as such Grupo Platinum Estates aims to be that company. Based in Spain, the team will assist every client to find the right home for them. The firms services are professional and comprehensive. From the beginning, the firm offer a search they need to do is visit Grupo Platinum Estates and rest assured that they will be fully supported from start to finish. The key to the firm’s success is its strong leadership. Caroline Smith, the founder of Grupo Platinum Estates SL in 2010, is still the foundation of the business today. She is responsible for the selection and training of staff, as well as attending customers old and new. Originally from England, Caroline moved to Spain in 2002 and has worked since then in the business of International Estate Agency and Finance. Caroline’s previous UK career from 1987 was in the UK banking and finance sector and customer service. She is highly trained in all aspects of this profession and has numerous qualifications having previously won awards for delivering outstanding Customer Service.