EU BUSINESS NEWS / 2018 Iberian Business Awards 5 g Grupo Platinum Estates Contact Details Company: Grupo Platinum Estates Contact: Caroline Smith Address: Calle El Puntal 2, San Juan de Los Terreros, 04648, Pulpi, Almeria, Spain Phone: 0034 66668725 Website: www.grupoplatinum.com As such, because clients expect the highest level of service and quality, Caroline is passionate about making sure they receive just that. She believes that all relationships, including the buying or selling of a home, begins with trust. She is passionate about living in Spain and believes that everyone can also live here. She works on 100% customer satisfaction and can guarantee the best service from her and her highly trained team. “People may forget what you say, they may also forget what you do, but they will never forget how you make them feel, and the home they live in.” Thanks to this client-focused approach, the firm are pleased to say there is an extensive list of happy customers living from north of Alicante to south of Malaga, who the team have helped find the perfect home, insurance and finance solutions. Important criteria for all staff are the basic values of: trust; honesty; integrity; confidentiality; initiative; common sense; and respect – fundamental credentials for the team. Once Grupo Platinum Estates are sure that they have the right people, they invest in them and, their training, which is continuous to ensure that they grow as individuals, and that the team as a whole is enhanced with greater knowledge and experience. Moving forward, there is a bright future ahead for Grupo Platinum Estates, despite the uncertainty that developments in the EU market such as Brexit are creating. The firm has many exciting plans on the horizon for 2019 and beyond, and as such the team will continue to drive the firm to even greater success and support an even wider range of clients.