EU BUSINESS NEWS / Irish Enterprise Awards 2022 29 , For the clinic to provide proper treatment and exceptional results, Skin Smart assesses photos taken of the client's skin before, during and after treatments are completed. Lisa adds to this, stating, "We see what's suits our clients' individual needs and see what works for their schedule, skin and what they would like to achieve. We are results-focused." For the future, Skin Smart plans to extend its clinic and another treatment room. Lisa closes the article with her final thoughts, stating, "I would love an Irish skincare brand in the clinic also, so expansion of treatments and skincare lines." Overall, Lisa and Skin Smart plan to train, learn more and provide its customers with a plethora of new additions and skincare excellence to maintain its place afoot of the industry as Dublin's Laser and Skin Clinic of the Year. Company Name: Skin Smart Clinic Contact Name: Lisa Moroney Web Address: www.skinsmart.ie Contact Email: [email protected] Feb22382 Customer Service Excellence Award 2022 and Laser & Skin Clinic of the Year - Dublin With over two decades worth of experience within her field of expertise, LisaMoroney is an expert in all thing's laser, aesthetics, and skincare, at Skin Smart Clinic Limited. Recognised as Dublin's Skin Clinic of the Year and honoured with the Customer Service Excellence Award of 2022, Skin Smart is highly regarded across the nation, specialising in laser and skincare treatments that surpass industry standards and customer expectations. Skin Smart Clinic Limited is renowned for its incredible expertise and high standard of services, treatments, and customer care. As a result, it is regarded with appreciation and respect from industry professionals, employees, and clients to potential competitors. At Skin Smart, the company is recognised for its innovative treatments, of which its Gentlemax Pro Laser device performs a multitude of such as laser hair removal, thread vein removal, venous lake treatments, rosacea, warts, verrucas, skin tightening, acne and laser skin rejuvenation, to name a few. Moreover, the company has invested heavily in another device called IPL, which is also used for skin rejuvenation, acne, and rosacea. Paired with the ZO Skin Health, Image MD, Neostrata and Heliocare, the company offers a diverse range of cosmeceutical skincare that offers optimum skin health and results. Lisa Moroney, clinic director, expands on this, commenting on additional treatments and the incredible staff working compassionately and carefully to achieve customer satisfaction, stating, "We offer a diverse range of injectables with our experienced clinic injector Dr Tara and in addition, our semi-permanent artist Shannon is an expert in micro-blading for brows and lips and will create the perfect brow and enhance the lip area to a fuller brighter defined lip. Moreover, our beauty expert Annemarie is all things beauty and lashes, whereas Una has over ten years experience in laser and skin treatments." Concerning its location, Skin Smart is based in Ireland, a multicultural country. The clinic proudly treats warmer skin tones and skin of colour with a significant number of customers stopping by the clinic to request even skin tones and look younger. At Skin Smart, businesses and skin consultation can be had online, which, thankfully for the company, was updated and in place for when the lockdowns were implemented. Here, Lisa details the impact of the COVID-19 pandemic and the rising trends within the industry, stating, "As soon as restrictions were lifted, clients were very happy to visit the clinic and have in-clinic treatments. We saw a massive trend for skin health. Clients wanted to look good without wearing a lot of makeup and were more focused on skin health, and we saw a huge uptake for injectables in the clinic. Everybody did so much zoom and became more self-conscious on camera and saw themselves in a different light and wanted to improve their skin as a result. Our online booking system also surged, and clients book appointments now as late as midnight. So, you can come into the clinic, and there could be five to ten new bookings made overnight with no actual admin involved." For the clinic, Skin Smart proudly boasts that its customer service is one of the best things about the company. This comes from the innate care the clinicians have for clients and the bespoke treatment programs they can provide for each client to fit their diverse needs. Skin Smart Clinic
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