Q3 2023

Jul22546 6. EUBN Q3 2023 aria Bauer has a behavioural science degree and is a trained advisor, author, and Sweden’s leading lecturer in professional approach, treatment of threats and violence in the workplace. She has trained more than 200,000 people in Scandinavia, and for more than 20 years, has been trying to raise the question of how to treat and respond to violence and threat, and she has successfully got it on the agenda. Maria is an international violence expert and board member of UN Women Sweden, with Framviks’ edtech solution, D-escalator being an extension of her lifelong work against violence. She is joined at Framvik by co-founder, Axel Fors, who is a trained social worker with a Master of Arts in Criminology. He has worked at The National Board of Forensic Medicine and the Swedish Prison and Probation Service with violence prevention, as well as participated in various studies on the treatment of addiction and violent crime. Axel educates and supervises staff in fields such as social work, judiciary, healthcare, and welfare. Axel and Maria have come together to create the innovative D-escalator technology, which is an entirely one-of-its-kind and pioneering concept designed for employees working in sectors such as police, social services, private care, education, retail, hospital, security, and more. Also playing an ongoing key role in the software’s development is a team of 20 experts whose specialisms extend from medicine and behavioural science to criminology, law, and economics. This is in addition to civil engineers, 3D artists, and programmers. The mission for the whole team is to contribute to creating peaceful and inclusive societies, with an ultimate goal to end violence in the world. D-escalator is an efficient and modern solution which enables staff to learn stress reduction and management in a completely new way, giving them the opportunity to practice and improve on their EdTech Company of the Year 2023 - Nordics Maria Bauer and Axel Fors founded Framvik in 2017, an education and innovation company developing a ground-breaking VR software called D-escalator, which provides training in conflict management. With great interest from Swedish media and a great number of clients. D-escalator has also been appreciated abroad and tried out of the judiciary in New York and Austria. Framvik is no stranger to praise, now having seen success within the Scandinavian Business Awards 2023, we learn more about this cutting-edge technology and how it can transform the workplace. responses to threatening behaviour. The content of this training is based on science and Maria’s long and successful efforts in preventing and managing conflicts, threats, and violence. Since the beginning, Framvik has placed great importance on research and development, working hard to ensure the solution is adapted to suit the client’s needs each and every time. Together with the customer, Framvik can develop realistic scenarios that are relevant to the client’s working environment and physical conditions, tailoring it to their employees’ experiences of violence at work. D-escalator provides an evidence-based education that is engaging, effective, and appealing to all ages. When using this technology, the individual willenter an exact copy of their workplace and be met with an angry and frustrated avatar who will respond to their behaviour. If they act in the wrong way, for example, by behaving arrogant or disinterested, the avatar will become more aggressive. If the user is calm, then the avatar will also calm down. In the worst case, the VR situation can escalate and result in violence, or “game over”. Framvik’s VR training can pose a variety of benefits for companies and create sustainable workplaces. By supporting staff to handle violent situations, it can make them feel more confident when it comes to diffusing them and enhance their customer service skills. It can enhance their expertise in what triggers and calms customers and patients. As a result of knowing how to deal with hostile behaviour in the correct way, employees may feel happier to stay working at the company, and reduce the amount of sick leave they take. A notable example of organisations making use of D-escalator has been a shelter for victims of violence. Framvik tailored the VR solution for use by private and public sector teams who come into contact with those experiencing domestic violence. This enables employees to gain increased knowledge and understanding in order to support individuals who need their help. Meanwhile, Södertälje Hospital was the first hospital in Sweden to test D-escalator, an investment that it made to equip its staff for the increasingly demanding work environment, where relatives of patients have been showing threatening behaviour towards healthcare staff more and more. “It feels real and you get stressed,” comments one nurse after having a go at using the VR technology, where she experienced being scolded by a man whose mother was being cared for. M Company: Framvik Contact: Maria Bauer Email: [email protected] Website: www.framvik.com Apr23524 “We are unlike every other edtech, putting knowledge about violence before everything else. Our VR training is the perfect solution to give the user experience-based knowledge. But the solution is not the most important thing; the mission is. We have groundbreaking technology that is unique.”