ISB Global Achieves 43 Percent Revenue Growth in 2023

Waste management software provider seeks to build on momentum with new products and expansion in the UK and North America in 2024

ISB Global, the UK-based provider of software to the global waste management sector achieved 43 percent revenue growth in 2023 compared to the previous year, the company announced. This growth was driven largely by ISB Global’s customer base of small and medium waste management operators in the UK, in which the company continues to invest resources and expert knowledge.

ISB Global is aiming for further revenue growth in 2024 with the US launch of its flagship product Waste and Recycling One (WR1) later this year. The launch will support ISB Global’s plans to expand its core client base in the UK, and to also expand its footprint in the US where the waste management sector is undergoing rapid digitalisation.

Commenting on the news, ISB Global’s Chief Digital and Transformation Officer George Slade said, “Across our company, we boast decades of technology and waste, recycling and environmental industry knowledge. Our products and solutions are specifically built to address the particular challenges facing waste management operators.

“Our commitment to small and medium-sized waste management operators was a key driver of our success in 2023, and we’re doubling down on this segment over the next 12 months. We constantly review the service we provide for our SME clients to ensure that our solutions continue to meet their requirements in a complex and ever-changing sector.

“Our products are nothing without the experienced and knowledgeable personnel behind them,” added Slade. “And as we see regulatory changes to initiatives such as Extended Producer Responsibility (EPR) take effect, our unique positioning of waste management experts will prove to be vital. We need to keep innovating to ensure our market-leading WR1 solution continues to meet our customers’ needs – and anticipates their future ones as well.

“Introducing WR1 to the North American market will expand our client base and provide forward-thinking waste and recycling operators with much greater visibility and granularity across all of their operations.”

Slade’s appointment as ISB Global Chief Digital and Transformation Officer in May strengthened ISB Global’s leadership team by adding more than 25 years’ experience in technology and digital strategy.

Pritesh Pattni, CCO at ISB Global said, “George is well known in waste management and has a proven track record across Europe. His depth of knowledge of the waste management space and the technology that supports it, makes him a true visionary in the sector. Since joining ISB Global in May 2023, George has led our digital strategy, technology, and technical teams globally and enhanced the technological capabilities of ISB Global’s products.” Pattni concluded, “The year ahead won’t be without its challenges. We expect legacy systems and changing EPR regulations to have a significant impact on the industry in the coming months. However, by offering waste management operators the means to gather, process and analyse their operational data in a more accurate and transparent way, we’re confident that we’ll continue on the strong performance and positive results that ISB achieved in 2023.”