What is customer experience? Customer experience (CX) is the overall impression people form of your brand based on every interaction they have with it—before, during, and after a purchase. It encompasses every touchpoint in the buyer’s journey: marketing ads that spark interest, website usability, product performance, checkout processes, customer support conversations, and even post-purchase follow-ups. […]
Introduction Owning a commercial fleet can be a rewarding experience. Till you realise that a lot goes on in managing a fleet. It takes actual blood, sweat, and tears just to keep it operational. As a result, it is one of the business verticals that a beginner cannot enter easily. However, do not twist our […]
Why packaging automation is the next frontier in supply chain resilience When companies discuss the future of resilient supply chains, they often focus on sourcing, warehousing or forecasting. Yet packaging is rarely mentioned, even though it plays a central role in how products move through a system. In a landscape shaped by disruption, rising costs […]
Navigating the complexities of employment law across Europe can be a daunting task for any business. Employment tribunals, in particular, require careful attention and preparation. This article aims to provide businesses with a clear understanding of how to prepare for and manage employment tribunal representation across different European jurisdictions. Ensuring you have the right tribunal […]
Working in the European Union (EU) brings a host of opportunities, but it also means navigating a complex landscape of employment laws. These laws are designed to protect workers’ rights, promote fair treatment, and ensure safe working conditions across all member states. As such, this article aims to help employees and employers alike understand the […]
In an ideal world, workplace rights would be respected and upheld without exception. However, the reality is often different, and employees may find themselves in situations where their rights are overlooked or violated. This article aims to equip employees with the knowledge and steps needed to recognise, respond to, and address breaches of workplace rights […]
Have you ever looked up at the stars and wondered who’s watching with you, and maybe making money from it? Across Europe, astronomy is no longer just a pastime for scientists or backyard stargazers. It’s fast becoming a hub of innovation, entrepreneurship, and commercial interest. Business magazines all over the continent are picking up on […]
From T-shirts to branded drink bottles made out of sustainable materials; the last decade has shown some interesting trends in merchandise. Here are the top trends we are expecting to see over the next ten years.
Why EU Firms are Selling Property to Stay Competitive There’s no doubt that we are living through turbulent financial times. The recent change in the US administration and the uncertainty around the impact of tariffs, along with a slowdown in economic growth across the EU, means businesses are looking now more than ever for ways […]
Founded in 2016 within the perimeters of Italy’s beautiful Dolomiti Bellunesi National Park, Società Agricola Moldoi srl (SAM for short) is unique in its mission to both design and manufacture health and food products exclusively using products native to the area.
As the world around us continues to advance, as does our technologies. Whilst this has driven worldwide development, it has also called for the introduction of newer and more efficient technologies, which many businesses have struggled to develop.
FlawlessMLM on Strategic Gamification: Turning Platforms into Journeys “You don’t want to disappoint the owl, do you?” — this now-viral phrase from Duolingo didn’t catch on by accident. Users return to the app day after day, not just to learn a language, but to keep their streak alive, to preserve their progress — and, yes, […]
