Articles

3 Ways to create a kinder customer experience

Speech analytics has long been used to determine moments of truth in the customer journey. Today, they are helping to protect the most vulnerable members of our society. Colin Hay at Puzzel outlines 3 ways all contact centres can create a kinder c...

30th May 2019 · 4 min read

How to Retain Talent During Business Relocation

Better amenities, talent pools, tax breaks, affordable real estate and increased odds of success are just a few of the reasons businesses choose to relocate. A new address has the potential to improve profitability, provide access to new markets, ...

29th May 2019 · 3 min read

Broadstone Acquires the UK’s Leading Supplier of Specialist IPMI and Employee Benefits to Far Easter

Broadstone, one of the UK’s leading employee benefits and pensions consulting businesses, has announced the acquisition of 3HR Benefits Consultancy. This move represents Broadstone’s third acquisition in as many months following the recently annou...

28th May 2019 · 2 min read

One in eight motorists are delaying their next vehicle purchase due to Brexit

Nearly half of all drivers are set to delay their next vehicle purchase, with one in four of those blaming Brexit, according to exclusive research for Britain’s leading weekly automotive title, Autocar, conducted by Simpson Carpenter.

24th May 2019 · 2 min read

JD Sports chooses Eurostop Retail systems for stores in South East Asia

Specialist global retailer of sports, fashion and outdoor brands selects Eurostop’s connected systems for omnichannel operations across Asia

23rd May 2019 · 1 min read

Excel To Exhibit At Connected Britain 2019

Excel Networking will be exhibiting at Connected Britain 2019, the largest gathering of connectivity professionals in the United Kingdom. The event will take place at the Business Design Centre in London on the 18th-19th June 2019. Come and visit ...

22nd May 2019 · 1 min read

REVEALED: 10 Million Brits Disclose Private Personal Details to Staff During Salon Treatments

Over a quarter of customers have been loyal to their hair and beauty providers for more than 5 years, and 10.6% for more than a decade Salon owners cite increasing popularity for microneedling, henna brow treatments and natural Afro Caribbean hair

21st May 2019 · 4 min read

Eighty Nine Percent of Organisations have Experienced a Data Breach

Almost half of organisation’s remote workers have knowingly put corporate data at risk of a breach

20th May 2019 · 3 min read

Best in Industry Speakers Join Aspire to Talk Influencer Marketing

global recruitment specialists Aspire are hosting their next event, Aspire Talks: Influencer Marketing with best in industry guest speakers. Held at The Gridiron Building, One Pancras Square, London, the event has been organised to discuss a top...

17th May 2019 · 2 min read

Series of Special Events at Infosecurity Europe 2019

Conference includes Capture the Flag, FutureSec, Women in Cybersecurity, Cybersecurity for CNI and Securing SMEs Symposium

16th May 2019 · 4 min read

The first “Green TrainCamp” to depart from London

Susie Ambrose a well-known British businesswoman, author and philanthropist, and Vesna Sokolovska founder of Krug non-profit organisation, co-founded Green Culture World Foundation this January. Dedicated to the future of our lovely planet, the tw...

15th May 2019 · 2 min read

Private Low-level Crime Reduction Schemes Are Filling The Growing “Policing Gap”, New Research Shows

Today sees the publication of the UK’s first comprehensive research into the role of private-sector business crime reduction schemes in helping drive down low-level crime and anti-social behaviour.

14th May 2019 · 3 min read